LEGAL
All Arivon Apparel items are shipped from our own inventory. We accept exchanges or store credit within 14 days of delivery — we do not offer cash refunds. Items must be unworn, unwashed, and in original condition with tags attached. Please refer to the size guide on each product page before placing your order.
Email us at arivonapparel@gmail.com with the subject line "EXCHANGE REQUEST" and include the following:
You have 14 days from the delivery date to reach out. Once approved, we'll send instructions for sending the item back. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
We'll issue a free replacement or full refund — no exceptions — in these cases:
Contact us within 7 days of receiving your order for these issues specifically.
Email us at arivonapparel@gmail.com with the subject line "ORDER ISSUE" and include the following:
We'll respond within 2 business days and make it right.
All Arivon Apparel items are in stock and ship from our own inventory. Orders ship within 1–2 business days of being placed. Once shipped, domestic orders within the United States typically arrive within 3–5 business days, depending on your location.
Once your order ships you will receive a tracking number via email. Arivon Apparel is not responsible for delays caused by the carrier or customs.
Each product page includes a detailed size guide — please review it carefully before purchasing. Exchanges due to sizing are accepted under our standard exchange policy above. If you have any sizing questions before ordering, contact us and we'll help.
Questions? Reach us at arivonapparel@gmail.com